Account Manager (m/w/d)

Job description:

• Managing a predefined list of existing accounts to ensure 100% renewal is achieved and service utilisation is enhanced
• Cross selling and up selling the range of products and services available to clients
• Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients
• Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal processes, new customer onboarding as well as routine account reviews and reporting
• Investigating and preparing responses to customer complaints and quality assurance events
• Developing cross border sales through proactive cooperation with other International SOS regions

Required profile:

• Previous experience as an Account Manager in a professional services environment
• Experience of selling in a global b2b sales environment
• A natural networker and a team player
• An excellent communicator and customer advocate
• A passion for research and finding solutions
• Excellent numeric, written, and commercial negotiation skills
• Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
• Fluency in written and spoken English and French, German is advantageous

What we offer:

• Competitive salary including pension scheme
• Flexible working environment
• An opportunity to thrive in a global environment
• Warm, supportive, and open company culture