Project Manager, Insights-2-Action (TIC)

Job Offer
(strictly no recruitment agencies)

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

Do your qualifications and experience not exactly match all requirements of the job?

At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification.

We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organization that provides care to populations in need, affected by natural or man-made disasters, and victims of armed conflicts, without discrimination.

The total data generated in the world double every 2 years, and much of it is knowledge. The forecast for the future is not going to get less, but more. And MSF is no exception to this: every day we generate more data, more information, and more content. Much of it is building the knowledge base of our organization. In addition, MSF looks at transforming itself, through major initiatives, but is also looking at incremental improvements, by implementing recommendations made by its network of subject matter experts. This takes place against a backdrop of fast-moving, highly demanding, at-scale, medico-operational core business. This results in a scattered focus, dilution of efforts, and the propensity to engage in activities that may not align with the organization's long-term goals or immediate needs. The I2A project aims to improve the handling of recommendations and actions in the field, enhancing efficiency and effectiveness in MSF’s operations.

To achieve the project’s objectives, it will be critical to understand the problem by mapping past initiatives, conducting root cause analysis, and reviewing relevant literature. Then, for designing the right solution, it will involved leading a design thinking process by conducting workshops, interviews, and focus groups to co-create a user-centric process. Finally, implementing and testing solutions requires developing and testing mock-ups and user stories, ensuring alignment with MSF’s needs and culture. This project, which could lead to a multi-year program, has a strong transformational dimension for the whole MSF movement and beyond. It will co-create with field leaders, develop prototypes, and identify areas where technologies could come to reinforce the institutional knowledge and insights. The project will also explores MSF’s absorption capacity; ie. how can improved methods, monitoring techniques and a tailored tool could be incorporated in the medico-operational core function.

In charge of the overall Insights-2-Actions project, its 2 workstreams and the exploration for scalability:

Workstream 1 - Understand the Problem

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