Senior Specialist - Operational Efficiency -Temp

Entreprise :

Our client is an international organisation.

Description du poste :

Integrated Business Design:

• Prioritize business needs in collaboration with various departments and contribute to organizational prioritization through rigorous resource assessment.
• Conduct integrative reviews of business processes to ensure alignment with lifecycle design and produce high-quality business requirements for system development.
• Collaborate with IT to ensure timely delivery of key milestones and enhanced integrated solutions.

Project Management:

• Coordinate the development of operational processes, policies, and procedures across divisions, ensuring quality and adherence to the Operational Efficiency framework.
• Lead the planning, execution, and tracking of project deliverables, managing dependencies, resolving issues, and mitigating risks.
• Analyze business processes to propose improvements, ensuring alignment with the overall grant lifecycle, and submit these for approval and implementation.

Data and Data Quality:

• Provide guidance on data models and ensure that business processes are enabled by accurate and linked data elements.
• Lead projects aimed at improving data quality and resolving any data-related issues in collaboration with IT.
• Support data migration activities and ensure that data quality monitoring processes are operationalized.

Business Process Monitoring:

• Define and monitor data quality and performance metrics, collaborating with relevant teams to ensure continuous improvement.
• Conduct performance analysis of processes to inform future operational improvements and contribute to the setting of performance targets.

Business Validation:

• Oversee quality assurance of systems deliverables, ensuring alignment with business requirements.
• Design and manage user acceptance testing plans, coordinating with business focal points for optimal results.
• Contribute to the creation and review of training materials related to process, policy, and system changes.

Stakeholder Coordination:

• Chair cross-functional meetings to ensure alignment and engagement across affected business units.
• Act as the key business expert, providing input on best practices, innovations, and content for reports and briefings.

Description du profil :

• Advanced degree in Operations, Finance, Business Administration, Information Management, Public Health, or a related field.
• Experience in project/program management and a deep understanding of grant management processes.
• Strong skills in business process improvement, data management, and system integration.
• Excellent communication, stakeholder management, and organizational skills.
• A minimum of 5 years of project management experience.
• Familiarity with Salesforce and hands-on experience with grant management in the health or social sector.
• Language skills: Fluent in English; knowledge of French is an advantage.

Core Competencies:

• Collaboration and relationship-building.
• Flexibility and adaptability.
• Strategic thinking and problem-solving.
• Proactive approach and results orientation.
• Strong service orientation and communication skills.